Last updated: 04/06/2025

1. Acceptance and ConsentBy creating an account or using Bouncy.ai, you explicitly consent to the collection, use, and processing of your personal data as described in this Privacy Policy. This includes your consent to our use of analytics and tracking technologies.By signing up for our service, you specifically agree to:Our collection of usage analytics through Google AnalyticsOur use of Meta Pixel for advertising and conversion trackingThe placement of essential and analytics cookies on your deviceOur processing of your personal data as outlined belowYou can withdraw your consent at any time by deleting your account or contacting us directly.

2. Information We Collect

Bouncy.ai ("we," "our," or "us") operates the Bouncy.ai platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

We are committed to protecting your privacy and ensuring you understand how your data is handled. We collect the following types of information:

2.1 Personal Information

When you create an account, we collect:

• Name and email address

• Phone number (optional)

• Telegram username (optional)

• Payment information (processed securely by Stripe)

2.2 Usage Data

We automatically collect certain information when you use our service:

• Log data and IP addresses

• Device information and browser type

• Pages visited and time spent on our platform

• Deep link click analytics and performance metrics

• Geographic location (country/region level)

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your login session

• Remember your preferences

• Analyze platform usage with Google Analytics

• Provide targeted advertising through Meta Pixel

• Improve our service and user experience

3. How We Use Your Information

We use your information to:

• Provide and maintain our service

• Process your transactions and manage your account

• Send you technical notices and support messages

• Analyze usage patterns to improve our platform

• Detect and prevent fraud or abuse

• Comply with legal obligations

• Communicate with you about updates and new features

4. Analytics and Tracking

By using Bouncy.ai, you consent to our analytics and tracking practices, which include:

4.1 Google Analytics

We use Google Analytics to understand how users interact with our platform. This service collects information such as pages visited, time spent on pages, and user flow patterns. This data is anonymized and used solely to improve our service.

4.2 Meta Pixel

We use Meta Pixel to track conversions and optimize our advertising campaigns. This helps us understand which marketing efforts are most effective and improve our user acquisition.

4.3 Your Choices

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. You can manage Meta Pixel tracking through your browser's cookie settings or ad preferences.

5. Third-Party Integrations

We may integrate with third-party services to enhance our platform's functionality. These integrations are subject to their own privacy policies.

6. Data Sharing and Disclosure

6.1 Third-Party Service Providers

We share data with trusted service providers:

• Firebase/Google Cloud: Data storage and authentication

• Stripe: Payment processing

• Google Analytics: Usage analytics

• Meta (Facebook): Advertising and analytics

• SendGrid: Email delivery

• Vercel: Domain hosting and management

6.2 Legal Requirements

We may disclose your information if required by law, court order, or to protect the rights, property, or safety of Bouncy.ai, our users, or others.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

7. Your Rights and Choices

7.1 Access and Control

You have the right to:

• Access and review your personal information in your account settings

• Update or correct your personal information

• Delete your account and associated data

• Object to certain data processing activities

• Request data portability (export your data)

7.2 GDPR Rights (EU Users)

If you're located in the European Union, you have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.

7.3 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link in any email or contacting us directly.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of data in transit and at rest

• Regular security assessments and updates

• Access controls and authentication requirements

• Secure payment processing through PCI-compliant providers

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Account data: Until you delete your account

• Analytics data: Up to 24 months for service improvement

• Payment records: As required by tax and financial regulations

• Support communications: Up to 3 years for quality assurance

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs) for EU data transfers

• Adequacy decisions where available

• Appropriate safeguards with third-party processors

11. Children's Privacy

Bouncy.ai is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our service after changes become effective constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@bouncy.ai
Telegram: @bouncyai
Support Portal: Available through your Bouncy.ai dashboard